The ITIL Foundation Certificate is the entry level course for anyone needing to understand ITIL. The course provides a comprehensive understanding of the ITIL framework and how it is used to enhance the quality of IT services in an ever more competitive market space.
This is the most effective and best-value course you will find.
* also available for in-house presentation. Call us (852) 2137 0978.
The aim of this course is for each participant to be able to:
PLEASE NOTE: the ITIL Foundation course is not sufficient for individuals who need to develop skills for process implementation. The ITIL Foundation course is your start and we can help develop a roadmap for your personal Certification to aid in those objectives. A Capability course would be recommended.
The ITIL Foundation course is appropriate for:
Fees HK$ per person
|ITIL® Foundation Course + Certificate Exam||$9,950|
The ITIL Foundation Certificate is an internationally-recognised qualification and is a prerequisite for further qualifications in ITIL.
The ITIL Foundation exam is included in the course fee. The format is 60-minute 40 question multiple choice with pass mark 26 out of 40 (65%).
There are no pre-requisites for this course.
2 Credit Points – the ITIL Foundation course earns 2 points towards the ITIL Expert qualification (minimum 22 points required).
ITIL® is a Registered Trade Mark of the Cabinet Office.
ALC Group is accredited by Global Certification Institute (GCI) as an Accredited Training Organisation for ITIL®.